{"id":1613,"date":"2023-07-14T11:08:38","date_gmt":"2023-07-14T11:08:38","guid":{"rendered":"https:\/\/www.jacinto-lda.com\/?page_id=1613"},"modified":"2024-04-01T09:31:25","modified_gmt":"2024-04-01T09:31:25","slug":"canal-de-denuncias","status":"publish","type":"page","link":"https:\/\/www.jacinto-lda.com\/en\/canal-de-denuncias\/","title":{"rendered":"Canal de Den\u00fancias"},"content":{"rendered":"
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Information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Complaints Channel<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Jacinto Marques de Oliveira, Sucrs., Lda. has a Complaints Channel in accordance with Law No. 93\/2021 (the law transposing the European Union Directive 2019\/1937 \u2013 Whistleblowing Law).<\/p>

The Complaints Channel serves as an internal mechanism for the company to manage and analyze practices, actions, or events reported by internal or external agents that are in violation of national or EU legislation, in the following areas:<\/p>

- Hiring practices;<\/p>

- Products and\/or services (compliance, safety, and consumer protection);<\/p>

- Financial and ecocomic<\/p>

- Environmental protection and public health;<\/p>

- Protection of privacy, personal data, and information networks\/systems;<\/p>

The complaints should include as much detail and information as possible and, when possible, be supported by documentation. Depending on the content of each report, additional elements and information about the situation may be requested.<\/p>

The complaints can be reported by:<\/p>

\u2013 Employees or former employees;<\/p>

\u2013 Service providers;<\/p>

\u2013 Suppliers and\/or their employees;<\/p>

\u2013 Members of statutory entities<\/p>

\u2013 Interns;<\/p>

\u2013 Job candidates;<\/p>

To the person reporting it is guaranteed confidentiality and anonymity, until such information becomes essential for internal investigations or legal proceedings that may arise. All reports must be made with reasonable grounds and in good faith. Retaliatory actions against the whistleblower are strictly prohibited.<\/p>

Procedure for Submitting a Complaint
Submission of communication to one of the following addresses:
\u2013 Email: whistleblowing@jacinto-lda.com<\/p>

Or<\/p>

- Communication via post to: Avenida dos Correios, No. 191 \u2013 P.O. Box 47, 3885-410 Esmoriz<\/p>

The Follow-up Process for the complaint:<\/p>

\u2013 Within 7 days: notification confirming the receipt of the report.<\/p>

- Within 3 months: communication of the conclusion, justification, and, if applicable, the measures taken\/adopted following the report.<\/p>

- Within 15 days after the conclusion: (if requested by the reporting person) communication of the results of the actions taken.<\/p>

The record of the reports will be kept for a period of 5 years or for the duration of any related legal or administrative proceedings.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Informa\u00e7\u00e3o Canal de den\u00fancias A Jacinto Marques de Oliveira, Sucrs., Lda. disp\u00f5e de um Canal de Den\u00fancias de acordo com a Lei n.\u00ba 93\/2021 (Norma que transp\u00f5e a Diretiva da Uni\u00e3o Europeia 2019\/1937 \u2013 Lei do Whistleblowing). O Canal de Den\u00fancias serve como mecanismo interno da empresa para gest\u00e3o e an\u00e1lise de pr\u00e1ticas, a\u00e7\u00f5es ou […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-1613","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.jacinto-lda.com\/en\/wp-json\/wp\/v2\/pages\/1613","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.jacinto-lda.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.jacinto-lda.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.jacinto-lda.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.jacinto-lda.com\/en\/wp-json\/wp\/v2\/comments?post=1613"}],"version-history":[{"count":0,"href":"https:\/\/www.jacinto-lda.com\/en\/wp-json\/wp\/v2\/pages\/1613\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.jacinto-lda.com\/en\/wp-json\/wp\/v2\/media?parent=1613"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}